Privacy Policy

Privacy Policy
Last Updated: September 2026
Qalb Al Arab Mobile Trading LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information when you visit or purchase from our website.

  1. Information We Collect
    When you use our website or place an order, we may collect information such as:
    Full name
    Phone number
    Email address
    Delivery address
    Billing information
    Order and purchase details
    Information you provide when contacting us
    We only collect information that is reasonably necessary to provide our services and process your orders.
  2. How We Use Your Information
    We may use your information to:
    Process and deliver your orders
    Contact you regarding your order
    Provide customer support
    Process payments
    Provide warranty and replacement services
    Maintain and improve our website
    Prevent fraud and unauthorized transactions
    Meet applicable legal and regulatory requirements
  3. Payment Information
    Payments may be processed through third-party payment service providers. We do not intentionally store complete card details on our website. Payment information is handled according to the security practices of the relevant payment provider.
  4. Sharing Your Information
    We do not sell or rent your personal information.
    We may share necessary information with trusted service providers when required to operate our business, such as payment processors, delivery companies, website service providers, and other providers supporting our services.
  5. Cookies
    Our website may use cookies and similar technologies to improve website functionality, remember preferences, maintain shopping cart information, and understand how visitors use our website.
  6. Data Security
    We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
  7. Data Retention
    We retain personal information only for as long as reasonably necessary for business, order, warranty, legal, accounting, and regulatory purposes.
  8. Your Privacy Rights
    Depending on applicable UAE law, you may have rights regarding your personal information, including requesting access to, correction of, or other appropriate handling of your personal information.
  9. Third-Party Services
    Our website may use third-party services such as payment providers, delivery services, analytics tools, and other service providers. These providers may process information according to their own privacy policies.
  10. Children’s Privacy
    Our website is not intended to knowingly collect personal information from children without appropriate consent.
  11. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
  12. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
    Qalb Al Arab Mobile Trading LLC
    United Arab Emirates
    Email: qalbalarabmobile@gmail.com
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