Shipping policy
Shipping Policy
At Qalb Al Arab, we strive to make your shopping experience seamless and efficient by offering reliable shipping services. Our Shipping Policy outlines all the details you need to know about how we deliver your purchases safely and securely.
Domestic Shipping (Within the UAE)
Free Shipping
We are pleased to offer free shipping on all orders within the United Arab Emirates (UAE). No hidden charges or extra fees apply to local deliveries.
Delivery Timeframe
Orders within the UAE are delivered within 1 to 2 business days from the time they are dispatched. We work diligently to ensure timely delivery, even during peak seasons.
Secure and Safe Delivery
Our team prioritizes the safe handling of all products. Each package is carefully packed to prevent damage during transit and is delivered directly to your specified address with care.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. This allows you to monitor your package in real-time until it reaches your doorstep.
Trusted Shipping Partners
We collaborate with reputable logistics companies to ensure that your orders are delivered securely and on time, no matter where you are in the world.
General Shipping Information
Order Processing
All orders are processed within 24 hours of placement, excluding weekends and public holidays. Orders placed after business hours will be processed on the next working day.
Address Accuracy
Please ensure that your delivery address is complete and accurate. Incorrect or incomplete addresses may result in delays or additional charges for redelivery.
Delivery Efficiency
At Qalb Al Arab, we focus on providing a fast and efficient delivery service. Our streamlined shipping process ensures that your orders reach you in perfect condition and on time.
Contact Us
For any questions or concerns related to shipping, feel free to reach out to us at Qalbalarab24@gmail.com@gmail.com. Our dedicated customer support team is always available to assist you.
Thank you for choosing Qalb Al Arab We look forward to serving you!